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NSWALC Housing Ltd

Eucalyptus Forest, National Park, NSW

About Us

NSWALC Housing Ltd (NHL) is an Aboriginal community-controlled, not-for-profit company. NHL’s goal is to increase safe and affordable housing options for Aboriginal people and their families across urban, regional and remote NSW. 

NHL supports our mob to back themselves, believe in themselves and make their house a home. Home is where people can feel confident to live their best life, take pride in their culture, build resilience and face the future with certainty.

How do we do it?

  • We manage social housing properties under contracts with various government funding bodies
  • We partner with Aboriginal-controlled organisations like Local Aboriginal Land Councils (LALCs) to provide housing portfolio management via management agreements
  • We engage with public, profit-for-purpose and private investment partners to design, develop and manage new and upgraded housing stock 
  • We join forces with service support agencies to engineer wrap around services for people we house
  • We plan for the future, with the will and determination to change Aboriginal people’s lives now and affect the life chances of future generations

NHL were established by the NSW Aboriginal Land Council (NSWALC) in February 2019 and report to an independent Board. With strong local ties across NSW, our staff bring a deep understanding of community, kinship and country.

NHL is a registered Tier 2 Community Housing Provider (CHP) under the National Regulatory System for Community Housing (NRSCH). We are also an approved Growth Provider with the NSW Aboriginal Housing Office (AHO).

contact us for more information
Townhouse development we manage in the Penrith LGA

Our Vision

  • To increase the amount and quality of housing available to Aboriginal people in NSW
  • To design and develop culturally appropriate housing 
  • To improve housing outcomes for Aboriginal people in terms of affordability and stability
  • To deliver culturally sensitive services that contribute to better overall life outcomes
  • To drive employment and career paths for Aboriginal people across a range of professions and trades
  • To create commercial opportunities for Aboriginal businesses providing housing and asset services

Our Values

Integrity Respect Fairness Accountability Service

message us about our work

Our Plan

Established in 2019, NHL are currently in the start up phase. We’ve developed our inaugural growth plan. Our plan contains specific, measurable, attainable, relevant, time-based (SMART) goals. Our five (5) focus areas are:

Organisational Growth: We’re growing through collaboration with Aboriginal-controlled, government and industry organisation partners so as to operate at a suitable scale to deliver housing across NSW.

Housing Service Excellence: Aiming to be an Aboriginal Community Housing Provider of choice, we work, network and engage with local communities and Aboriginal-controlled organisations and hold ourselves accountable to agreements we enter into.

Engaging Aboriginal Communities: We’re investing in local Aboriginal communities, implementing ways of working that support Aboriginal people’s involvement in NHL and pursuing business partnerships with Aboriginal owned and managed businesses.

Social Return On Investment: We measure our impact more broadly than counting numbers of people we help to house and how we balance our budget. We invest in and collect evidence of how our services contribute to better life outcomes in terms of health, wellbeing, education, employment, justice, safety, land and waters, and languages.

Building Our Capacity: We’re building a network of systems that support our operations. From information and communication technology to risk management. From procurement to financial management. Most importantly, we working to develop an organisational culture that embeds our values, so as to attract and retain outstanding Board and staff members to form a remarkable, unified team.

ORGANISATIONAL GROWTH

  • Tier 1 registration under the National Regulatory System for Community Housing (NRSCH)
  • Establish a portfolio of properties, under management, development and ownership
  • Collaborate with Local Aboriginal Land Councils, Aboriginal Housing Office (AHO) and Community Housing Providers (CHPs) to facilitate and pursue opportunities for new housing
  • Maintain a strong Risk Strategy and Plan, led by Board of Directors and implemented by senior management

HOUSING SERVICE EXCELLENCE

  • Become the Aboriginal Community Housing Provider of choice by providing exceptional housing outcomes
  • Increase Aboriginal Community grounded support and engagement
  • Establish local support service networks
  • Positioning of tenancy support staff within local Aboriginal communities
  • Collaborate with local Aboriginal Land Councils for service delivery Be externally accountable to peak industry body Community Housing Industry Association (CHIA)

ENGAGING ABORIGINAL COMMUNITIES

  • Establish local placed based plans investment approach
  • Implement a strength based and culturally appropriate Active Tenancy Management System
  • Develop Tenant Advisory Groups and encourage direct feedback
  • Promote involvement and engagement with Aboriginal owned and managed businesses in the Community

SOCIAL RETURN ON INVESTMENT (SROI)

  • Incorporate an evidence-based investment approach
  • Establish systems and data to measure health, social, education and employment outcomes
  • Establish community partnerships for delivery of services and Housing Pathways
  • Active participation in Community events
  • Pursue co-design delivery methods where possible

BUILDING OUR CAPACITY

  • Establish a fit for purpose IT infrastructure
  • Develop an internal Aboriginal Staff Recruitment Strategy
  • Enable and strengthen opportunities for career development and advancements
  • Engage Aboriginal businesses to support the delivery of housing and services
  • Develop an orgnisational profile and working culture that attracts and retains highly experienced employees

Lake Mungo, Mungo National Park, NSW

Our People

Our Board have the cumulative governance experience, varied skillset, sphere of influence and business acumen to deliver on our Vision. They’ve developed our inaugural establishment and growth plan. The team we’ve recruited has experience in Aboriginal affairs, property management/development, government, community services and corporate services that – when combined – exceed 120 years.

Our Board

 
 

Michelle Craig
(Chair)

The NSWALC Housing Ltd Board recognises the critical importance of culturally competent services in achieving positive housing outcomes for Aboriginal people, and the vital role the Board has to play in setting and modelling behaviours which are not only respectful and reflective of Aboriginal culture but bring the added value of Aboriginal governance principles to the practice of good corporate governance.

Our Directors have a strong commitment to building and growing NSWALC Housing Ltd as it develops its housing portfolio and suite of service offerings and establishes service delivery capabilities across NSW.

They bring their skills, knowledge and experience to the design and delivery of best in class assets and services that will markedly improve the housing outcomes for Aboriginal and other people in NSW.

Michelle Craig has resided on the Central Coast for over 40 years and her family extend from the Worimi and Yuin Nations.

Michelle has over 20 years’ experience working with Aboriginal organisations and communities across the government and non-government sectors. As a prior Chair of the NSW Aboriginal Housing Office, Michelle led the re-instalment of an all Aboriginal Board to guide the strategic policy decision making of the agency and was key in ensuring ongoing autonomy during a number of public service restructures. Michelle has extensive experience in the Aboriginal housing sector and has an interest in the economic advancement of Aboriginal people and communities.

In addition to leading the AHO as Chair, Michelle is a member of Darkinjung Local Aboriginal Land Council, former Board Member of the NSW Aboriginal Housing Office, Previous Member of the Panel of Experts NSW Going Home Staying Home Homelessness Service System Reform and has held various senior roles in housing, advocacy and policy.

In NSW there remains an ongoing demand for housing products and services that provide choice and opportunity for Aboriginal people and families, this is what has led Michelle to accept the position of Chair. With an ongoing interest to ensure that all Aboriginal people are able to choose the type of housing that suits their needs and acknowledging the opportunity provided by suitable land that may meet the housing needs of Aboriginal people now and into the future, Michelle is excited to lead the establishment of the new Housing Company Board.

Matt Clarke
(Deputy Chair)

Matt Clarke is a proud Ngunnawal man from the Far South Coast of NSW.

Matt is currently the Deputy CEO of NESA (National Employment Services Association / NESA Solutions) and has over 23 years of combined experience in both employment services and Aboriginal Health.

Since 2013 Matt has led a number of national projects working across remote Aboriginal Communities in areas of employment services, capacity building, mental health and remote school attendance.

Matt is passionate about creating and advocating for opportunities for his people which has seen his projects supporting over 180 Aboriginal Communities nationally as well as the establishment of a national Aboriginal training and consulting team.

Michael Gannon
(Director)

Michael Gannon is an experienced Financial Services professional with over 30 years’ experience in Bank and Non-Bank Financial Institutions.

Michael is currently the Head of Real Estate, Industry Analytics and Insights for Westpac Institutional Bank and has worked for Westpac for the past 11 years. Prior to joining Westpac Michael held the role General Manager Corporate Services overseeing the business disciplines of Finance, IT and Risk for a Non-Bank Financial Institution.

Michael has a strong leadership background across a broad range of business disciplines and a personal and professional interest in social and affordable housing.

Mike Allen
(Director)

Mike Allen is a long-time NSW resident having lived most of his life on the Northern Beaches of Sydney. He now lives in outer Western Sydney on the land of the Darug people.

Mike is the former longstanding Chief Executive of Housing NSW, now part of the Department of Community Services and Justice. He has accrued more than 40 years experience in social and affordable housing management and asset services, homelessness services, and community and Aboriginal housing.

He was awarded the Public Service Medal in 2011 in recognition of his outstanding and meritorious services to the community and for his strong commitment to the values and principles of social housing.

Mike has been a Director on not-for-profit boards since 1989. He is currently a Director of Aboriginal Hostels Ltd, including Chair of the Asset Management Committee. He is also a Director and Deputy Chair of Afford (Australian Foundation for Disability) a major disability services provider.

Barry Mann
(Director)

Barry Mann is an independent non-executive director with over 35 years experience in the property, investment, housing and construction sectors. Barry was raised in regional NSW and has travelled extensively through regional and remote Australia. He has a strong interest in affordable, well designed and fit for purpose housing.

Barry was most recently the Chief Executive of the NSW Government urban renewal agency, UrbanGrowth Development Corporation. He has previously held senior roles at listed developers Stockland and Lendlease and also in local government.

Barry served as a Director and Vice President of the Urban Development Institute of Australia, NSW for seven years and currently Chairs the organisation’s Building Regulation Advisory Panel.

Barry brings to the Board a wealth of experience in housing development and management in both regional and metropolitan NSW as well as a strong understanding of the listed and private development sector and State and Local Government.

Duane Keighran
(Director)

Duane Keighran was born and raised on Gumbaynggirr land in Coffs Harbour, NSW, and his family comes from the Gomeroi nation of the Namoi region of NSW.

Duane has been a property lawyer for almost 20 years, and has provided advice to social and affordable housing providers in NSW as well as to developers who produce social and affordable housing.

He is currently a Partner and the Deputy Head of the Property & Development team at national law firm Colin Biggers & Paisley, which specialises in the property and development industry as one of its core areas of expertise.

Duane also has international best practice experience, having previously worked overseas on some of the world’s largest property developments and transactions by size and value, as a Partner of one of the world’s biggest international law firms.

 

Our Team

Paul Coe, CEO

Paul is a Wiradjuri man with years of experience in supporting families. He will lead NSWALC Housing Ltd (NHL) to become a prominent Aboriginal Housing provider. Supporting Aboriginal communities while navigating NHL through a competitive and highly regulated sector. To deliver on the NSWALC vision of increasing housing opportunities for Aboriginal peoples in NSW, enabling greater Aboriginal participation in the provision of housing and asset services, and supporting the wider Land Council network.

Theresa (Ellis) Malone - Housing Officer

Theresa is a proud Warumungu and Gomeroi woman who was born in Sydney and grew up in the Western Sydney suburb of Mt Druitt. Theresa has been involved in the housing sector for over 20 years having worked for Housing NSW for 17 years, primarily as an Aboriginal Senior Client Service Officer Specialist and then at Gandangara Local Aboriginal Land Council as the Property Manager before commencing with NHL in April 2020.

Theresa has been involved in the Aboriginal Community sector most her working life and is a strong advocate for Land Rights in NSW having held several elected positions at both local and state level.

She is a strong advocate for improving service delivery for Aboriginal people and see’s the future of NHL’s presence as an exciting opportunity for Aboriginal self determination through the delivery of safe and affordable housing for Aboriginal people in NSW.

Clive Morgan & Lauvena Wong

NHL has Lauvena Wong and Clive Morgan on temporary assignment from the NSWALC Business Development Unit.

Lauvena and Clive bring 45 years of high level strategy, policy and operational housing experience to the newly formed NHL.

 
Gwyder River, NSW

Our Board

Michelle Craig
(Chair)

The NSWALC Housing Ltd Board recognises the critical importance of culturally competent services in achieving positive housing outcomes for Aboriginal people, and the vital role the Board has to play in setting and modelling behaviours which are not only respectful and reflective of Aboriginal culture but bring the added value of Aboriginal governance principles to the practice of good corporate governance.

Our Directors have a strong commitment to building and growing NSWALC Housing Ltd as it develops its housing portfolio and suite of service offerings and establishes service delivery capabilities across NSW.

They bring their skills, knowledge and experience to the design and delivery of best in class assets and services that will markedly improve the housing outcomes for Aboriginal and other people in NSW.

Michelle Craig has resided on the Central Coast for over 40 years and her family extend from the Worimi and Yuin Nations.

Michelle has over 20 years’ experience working with Aboriginal organisations and communities across the government and non-government sectors. As a prior Chair of the NSW Aboriginal Housing Office, Michelle led the re-instalment of an all Aboriginal Board to guide the strategic policy decision making of the agency and was key in ensuring ongoing autonomy during a number of public service restructures. Michelle has extensive experience in the Aboriginal housing sector and has an interest in the economic advancement of Aboriginal people and communities.

In addition to leading the AHO as Chair, Michelle is a member of Darkinjung Local Aboriginal Land Council, former Board Member of the NSW Aboriginal Housing Office, Previous Member of the Panel of Experts NSW Going Home Staying Home Homelessness Service System Reform and has held various senior roles in housing, advocacy and policy.

In NSW there remains an ongoing demand for housing products and services that provide choice and opportunity for Aboriginal people and families, this is what has led Michelle to accept the position of Chair. With an ongoing interest to ensure that all Aboriginal people are able to choose the type of housing that suits their needs and acknowledging the opportunity provided by suitable land that may meet the housing needs of Aboriginal people now and into the future, Michelle is excited to lead the establishment of the new Housing Company Board.

Matt Clarke
(Deputy Chair)

Matt Clarke is a proud Ngunnawal man from the Far South Coast of NSW.

Matt is currently the Deputy CEO of NESA (National Employment Services Association / NESA Solutions) and has over 23 years of combined experience in both employment services and Aboriginal Health.

Since 2013 Matt has led a number of national projects working across remote Aboriginal Communities in areas of employment services, capacity building, mental health and remote school attendance.

Matt is passionate about creating and advocating for opportunities for his people which has seen his projects supporting over 180 Aboriginal Communities nationally as well as the establishment of a national Aboriginal training and consulting team.

Renee Thomson
(Director)

Renee Thomson is a proud Wiradjuri woman from Mt Druitt, with cultural and ancestral ties to Erambie, Cowra, the Riverina Region of Central NSW.

Renee has been involved in the Land Rights network since she was born, with strong family connections to NSWALC and direct involvement with the development of the Land Council.

She is the elected Deputy Chair of Deerubbin Local Aboriginal Land Council, the Sydney-Newcastle Region representative on the NSWALC Youth Council and founder of the Western Sydney Aboriginal Youth Leadership Network.

Renee is devoted to working hand in hand with Aboriginal and Torres Strait Islander people to ensure current and future generations have limitless opportunities in all aspects of life, to create positive social change for our people.

Mike Allen
(Director)

Mike Allen is a long-time NSW resident having lived most of his life on the Northern Beaches of Sydney. He now lives in outer Western Sydney on the land of the Darug people.

Mike is the former longstanding Chief Executive of Housing NSW, now part of the Department of Community Services and Justice. He has accrued more than 40 years experience in social and affordable housing management and asset services, homelessness services, and community and Aboriginal housing.

He was awarded the Public Service Medal in 2011 in recognition of his outstanding and meritorious services to the community and for his strong commitment to the values and principles of social housing.

Mike has been a Director on not-for-profit boards since 1989. He is currently a Director of Aboriginal Hostels Ltd, including Chair of the Asset Management Committee. He is also a Director and Deputy Chair of Afford (Australian Foundation for Disability) a major disability services provider.

Michael Gannon
(Director)

Michael Gannon is an experienced Financial Services professional with over 30 years’ experience in Bank and Non-Bank Financial Institutions.

Michael is currently the Head of Real Estate, Industry Analytics and Insights for Westpac Institutional Bank and has worked for Westpac for the past 11 years. Prior to joining Westpac Michael held the role General Manager Corporate Services overseeing the business disciplines of Finance, IT and Risk for a Non-Bank Financial Institution.

Michael has a strong leadership background across a broad range of business disciplines and a personal and professional interest in social and affordable housing.

Duane Keighran
(Director)

Duane Keighran was born and raised on Gumbaynggirr land in Coffs Harbour, NSW, and his family comes from the Gomeroi nation of the Namoi region of NSW.

Duane has been a property lawyer for almost 20 years, and has provided advice to social and affordable housing providers in NSW as well as to developers who produce social and affordable housing.

He is currently a Partner and the Deputy Head of the Property & Development team at national law firm Colin Biggers & Paisley, which specialises in the property and development industry as one of its core areas of expertise.

Duane also has international best practice experience, having previously worked overseas on some of the world’s largest property developments and transactions by size and value, as a Partner of one of the world’s biggest international law firms.

Barry Mann
(Director)

Barry Mann is an independent non-executive director with over 35 years experience in the property, investment, housing and construction sectors. Barry was raised in regional NSW and has travelled extensively through regional and remote Australia. He has a strong interest in affordable, well designed and fit for purpose housing.

Barry was most recently the Chief Executive of the NSW Government urban renewal agency, UrbanGrowth Development Corporation. He has previously held senior roles at listed developers Stockland and Lendlease and also in local government.

Barry served as a Director and Vice President of the Urban Development Institute of Australia, NSW for seven years and currently Chairs the organisation’s Building Regulation Advisory Panel.

Barry brings to the Board a wealth of experience in housing development and management in both regional and metropolitan NSW as well as a strong understanding of the listed and private development sector and State and Local Government.

Our Board

The NSWALC Housing Ltd Board recognises the critical importance of culturally competent services in achieving positive housing outcomes for Aboriginal people, and the vital role the Board has to play in setting and modelling behaviours which are not only respectful and reflective of Aboriginal culture but bring the added value of Aboriginal governance principles to the practice of good corporate governance.

Our Directors have a strong commitment to building and growing NSWALC Housing Ltd as it develops its housing portfolio and suite of service offerings and establishes service delivery capabilities across NSW.

They bring their skills, knowledge and experience to the design and delivery of best in class assets and services that will markedly improve the housing outcomes for Aboriginal and other people in NSW.

Michelle Craig(Chair) has resided on the Central Coast for over 40 years and her family extend from the Worimi and Yuin Nations.

Michelle has over 20 years’ experience working with Aboriginal organisations and communities across the government and non-government sectors. As a prior Chair of the NSW Aboriginal Housing Office, Michelle led the re-instalment of an all Aboriginal Board to guide the strategic policy decision making of the agency and was key in ensuring ongoing autonomy during a number of public service restructures. Michelle has extensive experience in the Aboriginal housing sector and has an interest in the economic advancement of Aboriginal people and communities.

In addition to leading the AHO as Chair, Michelle is a member of Darkinjung Local Aboriginal Land Council, former Board Member of the NSW Aboriginal Housing Office, Previous Member of the Panel of Experts NSW Going Home Staying Home Homelessness Service System Reform and has held various senior roles in housing, advocacy and policy.

Matt Clarke (Deputy Chair) is a proud Ngunnawal man from the Far South Coast of NSW.

Matt is currently the Deputy CEO of NESA (National Employment Services Association / NESA Solutions) and has over 23 years of combined experience in both employment services and Aboriginal Health.

Since 2013 Matt has led a number of national projects working across remote Aboriginal Communities in areas of employment services, capacity building, mental health and remote school attendance.

Matt is passionate about creating and advocating for opportunities for his people which has seen his projects supporting over 180 Aboriginal Communities nationally as well as the establishment of a national Aboriginal training and consulting team.

Renee Thomson (Director) is a proud Wiradjuri woman from Mt Druitt, with cultural and ancestral ties to Erambie, Cowra, the Riverina Region of Central NSW.

Renee has been involved in the Land Rights network since she was born, with strong family connections to NSWALC and direct involvement with the development of the Land Council.

She is the elected Deputy Chair of Deerubbin Local Aboriginal Land Council, the Sydney-Newcastle Region representative on the NSWALC Youth Council and founder of the Western Sydney Aboriginal Youth Leadership Network.

Renee is devoted to working hand in hand with Aboriginal and Torres Strait Islander people to ensure current and future generations have limitless opportunities in all aspects of life, to create positive social change for our people.

Mike Allen (Director) is a long-time NSW resident having lived most of his life on the Northern Beaches of Sydney. He now lives in outer Western Sydney on the land of the Darug people.

Mike is the former longstanding Chief Executive of Housing NSW, now part of the Department of Community Services and Justice. He has accrued more than 40 years experience in social and affordable housing management and asset services, homelessness services, and community and Aboriginal housing.

He was awarded the Public Service Medal in 2011 in recognition of his outstanding and meritorious services to the community and for his strong commitment to the values and principles of social housing.

Mike has been a Director on not-for-profit boards since 1989. He is currently a Director of Aboriginal Hostels Ltd, including Chair of the Asset Management Committee. He is also a Director and Deputy Chair of Afford (Australian Foundation for Disability) a major disability services provider.

Michael Gannon (Director) is an experienced Financial Services professional with over 30 years’ experience in Bank and Non-Bank Financial Institutions.

Michael is currently the Head of Real Estate, Industry Analytics and Insights for Westpac Institutional Bank and has worked for Westpac for the past 11 years. Prior to joining Westpac Michael held the role General Manager Corporate Services overseeing the business disciplines of Finance, IT and Risk for a Non-Bank Financial Institution.

Michael has a strong leadership background across a broad range of business disciplines and a personal and professional interest in social and affordable housing.

Duane Keighran (Director) was born and raised on Gumbaynggirr land in Coffs Harbour, NSW, and his family comes from the Gomeroi nation of the Namoi region of NSW.

Duane has been a property lawyer for almost 20 years, and has provided advice to social and affordable housing providers in NSW as well as to developers who produce social and affordable housing.

He is currently a Partner and the Deputy Head of the Property & Development team at national law firm Colin Biggers & Paisley, which specialises in the property and development industry as one of its core areas of expertise.

Duane also has international best practice experience, having previously worked overseas on some of the world’s largest property developments and transactions by size and value, as a Partner of one of the world’s biggest international law firms.

Barry Mann is an independent non-executive director with over 35 years experience in the property, investment, housing and construction sectors. Barry was raised in regional NSW and has travelled extensively through regional and remote Australia. He has a strong interest in affordable, well designed and fit for purpose housing.

Barry was most recently the Chief Executive of the NSW Government urban renewal agency, UrbanGrowth Development Corporation. He has previously held senior roles at listed developers Stockland and Lendlease and also in local government.

Barry served as a Director and Vice President of the Urban Development Institute of Australia, NSW for seven years and currently Chairs the organisation’s Building Regulation Advisory Panel.

Barry brings to the Board a wealth of experience in housing development and management in both regional and metropolitan NSW as well as a strong understanding of the listed and private development sector and State and Local Government.

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CONTACT US

Address

Level 5
33 Argyle St,
Parramatta
NSW 2150

Phone

02 9689 4471

Address

Level 5
33 Argyle St,
Parramatta
NSW 2150