NSWALC Housing Ltd
NSWALC Housing Ltd (NHL) is an Aboriginal community-controlled, not-for-profit company. NHL’s goal is to increase safe and affordable housing options for Aboriginal people and their families across urban, regional and remote NSW.
NHL supports our mob to back themselves, believe in themselves and make their house a home. Home is where people can feel confident to live their best life, take pride in their culture, build resilience and face the future with certainty.
How do we do it?
- We manage social housing properties under contracts with various government funding bodies
- We partner with Aboriginal-controlled organisations like Local Aboriginal Land Councils (LALCs) to provide housing portfolio management via management agreements
- We engage with public, profit-for-purpose and private investment partners to design, develop and manage new and upgraded housing stock
- We join forces with service support agencies to engineer wrap around services for people we house
- We plan for the future, with the will and determination to change Aboriginal people’s lives now and affect the life chances of future generations
NHL were established by the NSW Aboriginal Land Council (NSWALC) in February 2019 and report to an independent Board. With strong local ties across NSW, our staff bring a deep understanding of community, kinship and country.
NHL is a registered Tier 2 Community Housing Provider (CHP) under the National Regulatory System for Community Housing (NRSCH). We are also an approved Growth Provider with the NSW Aboriginal Housing Office (AHO).
- To increase the amount and quality of housing available to Aboriginal people in NSW
- To design and develop culturally appropriate housing
- To improve housing outcomes for Aboriginal people in terms of affordability and stability
- To deliver culturally sensitive services that contribute to better overall life outcomes
- To drive employment and career paths for Aboriginal people across a range of professions and trades
- To create commercial opportunities for Aboriginal businesses providing housing and asset services
Integrity • Respect • Fairness • Accountability • Service
Established in 2019, NHL are currently in the start up phase. We’ve developed our inaugural growth plan. Our plan contains specific, measurable, attainable, relevant, time-based (SMART) goals. Our five (5) focus areas are:
Organisational Growth: We’re growing through collaboration with Aboriginal-controlled, government and industry organisation partners so as to operate at a suitable scale to deliver housing across NSW.
Housing Service Excellence: Aiming to be an Aboriginal Community Housing Provider of choice, we work, network and engage with local communities and Aboriginal-controlled organisations and hold ourselves accountable to agreements we enter into.
Engaging Aboriginal Communities: We’re investing in local Aboriginal communities, implementing ways of working that support Aboriginal people’s involvement in NHL and pursuing business partnerships with Aboriginal owned and managed businesses.
Social Return On Investment: We measure our impact more broadly than counting numbers of people we help to house and how we balance our budget. We invest in and collect evidence of how our services contribute to better life outcomes in terms of health, wellbeing, education, employment, justice, safety, land and waters, and languages.
Building Our Capacity: We’re building a network of systems that support our operations. From information and communication technology to risk management. From procurement to financial management. Most importantly, we working to develop an organisational culture that embeds our values, so as to attract and retain outstanding Board and staff members to form a remarkable, unified team.
- Tier 1 registration under the National Regulatory System for Community Housing (NRSCH)
- Establish a portfolio of properties, under management, development and ownership
- Collaborate with Local Aboriginal Land Councils, Aboriginal Housing Office (AHO) and Community Housing Providers (CHPs) to facilitate and pursue opportunities for new housing
- Maintain a strong Risk Strategy and Plan, led by Board of Directors and implemented by senior management
HOUSING SERVICE EXCELLENCE
- Become the Aboriginal Community Housing Provider of choice by providing exceptional housing outcomes
- Increase Aboriginal Community grounded support and engagement
- Establish local support service networks
- Positioning of tenancy support staff within local Aboriginal communities
- Collaborate with local Aboriginal Land Councils for service delivery Be externally accountable to peak industry body Community Housing Industry Association (CHIA)
ENGAGING ABORIGINAL COMMUNITIES
- Establish local placed based plans investment approach
- Implement a strength based and culturally appropriate Active Tenancy Management System
- Develop Tenant Advisory Groups and encourage direct feedback
- Promote involvement and engagement with Aboriginal owned and managed businesses in the Community
SOCIAL RETURN ON INVESTMENT (SROI)
- Incorporate an evidence-based investment approach
- Establish systems and data to measure health, social, education and employment outcomes
- Establish community partnerships for delivery of services and Housing Pathways
- Active participation in Community events
- Pursue co-design delivery methods where possible
BUILDING OUR CAPACITY
- Establish a fit for purpose IT infrastructure
- Develop an internal Aboriginal Staff Recruitment Strategy
- Enable and strengthen opportunities for career development and advancements
- Engage Aboriginal businesses to support the delivery of housing and services
- Develop an orgnisational profile and working culture that attracts and retains highly experienced employees
Lake Mungo, Mungo National Park, NSW
Michelle Craig has resided on the Central Coast for over 40 years and her family extend from the Worimi and Yuin Nations.
Michelle has over 20 years’ experience working with Aboriginal organisations and communities across the government and non-government sectors. As a prior Chair of the NSW Aboriginal Housing Office, Michelle led the re-instalment of an all Aboriginal Board to guide the strategic policy decision making of the agency and was key in ensuring ongoing autonomy during a number of public service restructures. Michelle has extensive experience in the Aboriginal housing sector and has an interest in the economic advancement of Aboriginal people and communities.
In addition to leading the AHO as Chair, Michelle is a member of Darkinjung Local Aboriginal Land Council, former Board Member of the NSW Aboriginal Housing Office, Previous Member of the Panel of Experts NSW Going Home Staying Home Homelessness Service System Reform and has held various senior roles in housing, advocacy and policy.
In NSW there remains an ongoing demand for housing products and services that provide choice and opportunity for Aboriginal people and families, this is what has led Michelle to accept the position of Chair. With an ongoing interest to ensure that all Aboriginal people are able to choose the type of housing that suits their needs and acknowledging the opportunity provided by suitable land that may meet the housing needs of Aboriginal people now and into the future, Michelle is excited to lead the establishment of the new Housing Company Board.
Matt Clarke is a proud Ngunnawal man from the Far South Coast of NSW.
Matt is currently the Deputy CEO of NESA (National Employment Services Association / NESA Solutions) and has over 23 years of combined experience in both employment services and Aboriginal Health.
Since 2013 Matt has led a number of national projects working across remote Aboriginal Communities in areas of employment services, capacity building, mental health and remote school attendance.
Matt is passionate about creating and advocating for opportunities for his people which has seen his projects supporting over 180 Aboriginal Communities nationally as well as the establishment of a national Aboriginal training and consulting team.
Mike Allen is a long-time NSW resident having lived most of his life on the Northern Beaches of Sydney. He now lives in outer Western Sydney on the land of the Darug people.
Mike is the former longstanding Chief Executive of Housing NSW, now part of the Department of Community Services and Justice. He has accrued more than 40 years experience in social and affordable housing management and asset services, homelessness services, and community and Aboriginal housing.
He was awarded the Public Service Medal in 2011 in recognition of his outstanding and meritorious services to the community and for his strong commitment to the values and principles of social housing.
Mike has been a Director on not-for-profit boards since 1989. He is currently a Director of Aboriginal Hostels Ltd, including Chair of the Asset Management Committee. He is also a Director and Deputy Chair of Afford (Australian Foundation for Disability) a major disability services provider.
Duane Keighran was born and raised on Gumbaynggirr Country in Coffs Harbour, NSW, and he is a proud Gomeroi man with family ties to north-western NSW.
A property lawyer for almost 20 years, he has provided advice to social and affordable housing providers in NSW as well as to developers who produce social and affordable housing.
He is currently the Managing Director of Keighran Legal + Advisory, a firm which specialises in providing pragmatic legal solutions to the property and development industry as one of its core areas of expertise.
Duane was previously a Partner and the Deputy Head of the Property & Development practice group at a large national law firm. He also has international best practice experience, having previously worked overseas on some of the world’s largest property developments and transactions by size and value, as a Partner of one of the world’s biggest international law firms.